Enhanced SOM

Suspect Order Monitoring Module

Enhanced Suspect Order Monitoring (SOM) is a OneScan module built for manufacturers, distributors, and other regulated stakeholders in the pharmaceutical supply chain to identify and manage potentially suspicious orders for controlled substances.

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Key Benefits

Simplifies identification, tracking, and evaluation of suspicious ordering activity.

Supports compliance with DEA requirements to detect orders of unusual size, frequency, or deviation from normal patterns.

Reduces time, labor, and manual review effort by consolidating monitoring and reporting into a single system.

Improves visibility into customer ordering trends across large customer networks and high order volumes.

Enable consistent, defensible compliance decisions and help demonstrate due diligence during regulatory audits.

Enhanced SOM Is For You

The Enhanced SOM module delivers scalable, cloud-based suspicious order monitoring that improves visibility, consistency, and efficiency across high-volume customer networks. As part of the OneScan solution suite, Enhanced SOM simplifies compliance while minimizing impact on daily operations.

Enhanced SOM Features

Real-Time Order Monitoring

Automatically evaluate controlled-substance orders as they are placed.

Ingredient-Level Analysis

Aggregate ordering behavior at the active ingredient (molecule) level and identify irregular volume across products and strengths.

Configurable Look-Back Horizons

Use historical ordering data to establish baselines and configure time windows and thresholds based on SOPs or best practices.

Advanced Filtering & Drill-Down

Filter suspicious activity by customer, molecule, or NDC and drill down to detailed order and product information.

Threshold & Variance Controls

Set variance percentages and limits aligned to internal policies and identify statistical outliers within customer ordering behavior.

Platform Integration

Integrate with ATP for license verification and leverage FDA NDC and reference data within OneScan.

Data Export

Export flagged orders and reports to CSV, XLSX, PDF, and other formats.

Custom Risk Ingredient Group Monitoring

Define sensitive ingredient grouping and automatically monitor orders involving those groupings.

Processus de résolution automatisé

Erreurs EPCIS

Customer submits an order containing controlled substances.

Shipment
Creation

Enhanced SOM validates the order as the OneScan user picks, packs, and prepares the order for shipment.

Evaluates
Order

Enhanced SOM evaluates the order against historical ordering patterns.

Flags 
Order

Orders exceeding defined limits are flagged as potentially suspicious.

Logs
Activity

Activity is logged for review, reporting, and audit support.

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Visibility and Reporting

Centralized view of flagged and suspicious orders

Clear explanation of why each order was flagged

Drill-down access to ingredient, product, and customer data

Exportable reports for internal review or regulatory reporting  

DSCSA compliance solution mockup interface for 2024

Integrations & Platform Fit

Native module within the OneScan Solution Suite

Works alongside ATP and other OneScan compliance modules

Supports downstream workflows for review, documentation, and reporting

Designed to fit into existing order and compliance processes

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Suspect Order Monitoring Module

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Key Benefits